Home Based Travel Agent Training Class
for
Independent Contractors and New Owners
International Travel Institute - Houston Campus
6363 Richmond Ave. Suite 200
Houston TX 77057
713 785 4268 FAX: 713 268 2626
Training Schedule : Training times are scheduled on Saturdays from 9:00 AM - 1:00 PM. Please refer to the following list of dates. Reservations are required to attend. Please complete the Online Enrollment form.
2012 Course Dates - January 21; February 25; March 24; April 21; May 19; June 23;
July 21; August 18; September 22; October 20; November 10; and December 01
SAMPLE AGENDA FOR OWNER’S TRAINING :
- 8:45 AM Arrival time @ ITI to attend training. Refreshments are provided.
9:00 AM - 10:20 AM Welcome and distribution of ITI Owner's Reference Manual. Discussion of office procedures , and defining working relationship between IC, Host Agency and travel vendors regarding sales, deposits, final payments and distribution of travel document policies, and commissions
Presentation and Discussion of:
ARC - Airlines Reporting Corporation - Use of ARC# for commission earnings for air, car rental, cruise, hotel, tour sales; ARC settlement plan for ticket sales
IATAN - International Airline Travel Agent Network - Travel Agent eligibility for inclusion on the IATAN Personnel List and Reduced Rate travel benefits; IATAN Card Requirements
CLIA - Cruise Lines International Association; travel agent eligibility for associate membership and CLIA Photo ID Card; online & classroom training; cruise line commissions and reduced rate travel policies
IC’S business use of membership in ASTA, PATH, OSSN Associations; IC’S access to travel training programs from ‘The Travel Institute’; government tourist offices and various travel trade publications in which the IC may participate.
Presentation & Discussion of Cruise & Tour Manual Sections:
Cruise Line Quick Reference #'s Cruise Line Contacts
Cruise Commissions Cruise Booking Terms
ITH Preferred Cruise Lines Cruise Group Fund Raising Programs
Best Cruise Line Choices Deck Plan Considerations
Pick the Right Cruise Cabin Results Cruise Group Blocks
Preferred Tour Operators
Vacation.com Marketing - EZguider All-in-one booking tool; Introduction to this user friendly web site which provides list of preferred travel vendors, commission percentages, weekly cruise digest newsletter, State Department Travel Advisories and Marketing Resources; Quick Reference Guide; Tour Operators Profiles; Travel Insurance Vendors, comparison of policies and signed waiver examples.
10:20 AM - 10:35 AM Mid-morning break
10:35 AM - 11:45 AM Tour Operator Booking Engine Overview
Travel agents must use various booking methods to make travel reservations for their clients. This
section of our seminar is to introduce to you a few of the major tour operator internet booking engines.
VAX is one of the travel industry’s major online booking engines used by travel agents to book air, cruise, hotel and tour reservations for approximately 20 different tour companies. Travel agents booking leisure travel need to know how to use this booking engine.
Additional agent booking engines reviewed are World Agent Direct; Blue Sky Tours; and GOGO Tours.
11:45 AM - 12:00 N Late morning break
12:00 N - 1:00 PM Hotels
Hotel Booking Options ; Hotel & Travel Index Link; CCRA Hotel Online Booking
Amadeus User Products for IC
Amadeus Online Booking Engine Amadeus AgentNet.
Amadeus Cruise Amadeus Vacation Link
Amadeus E-University Training Amadeus Consolidated Shopper
Forms -- Office, Customer Use
Check Request Credit Card Signature Form
Disclosure Notice Reservations - Air/Auto/Hotel
Cruise & Tour Booking Forms
Summary - Additional handout of trade publications; travel and management articles; filing system for brochures; and web site handout listing IC options on web site choices.
NOTE:
Timeliness: ITI requests participants arrive at 8:45 AM at the latest. The amount of travel industry
material for presentation and discussion requires on-time schedule observance throughout.
Dress: Please dress comfortable. Business casual attire is most acceptable.
Limited Seating: The classroom provides six desk areas with computers. Husband/wife or partners will sit comfortably with two to a desk.
Tuition Payment & C&T Manual: $135 Course tuition must be pre-paid or arrangements made to pay morning class start. Note: $135 per person; partners or spouses may attend at a discounted rate of $75 per person. Limit one partner or spouse. Additional Cruise & Tour Manuals are $35 per manual.
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